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Payroll Support

  • Service available to: Faculty, Staff, Students, Researchers
  • Themes: Help and Support, Salary and Benefits
  • Service Category: Total Rewards Management
  • Service Areas: Payroll Delivery Management

Description of Service

This service provides faculty, staff, researchers, student employees, as well as scholarship and bursary recipients, with support related to payroll matters at the university.

The university uses a semi-monthly payroll frequency to pay its employees.

  • Salaried Employees: Typically paid at the same rate on a continuing basis, working standard hours each week (term, permanent, seasonal etc. positions) and do not submit regular hours worked (exceptions: shift differential, OT, etc.); receive pay semi-monthly on the 15th and last working day of the month.
  • Hourly/Casual Employees: Required to enter and submit their own hours online, which must be reviewed and approved by their supervisors for payroll processing; receive pay semi-monthly on the 21st and the 6th of the succeeding month.

An overview of a pay stub/pay statement for all employees (login required) is available in the knowledge base. 

The university’s compensation model describes how starting salaries are determined, salary progression, performance-based pay and its market strategy. Salary range information for the various employment groups is also available online.


To View Pay Stubs (Paycheques) in PAWS (Pay and Time Reporting -> Paycheques):
Log in to PAWS

To Update Direct Deposit Information:

To Learn about Canada Revenue Agency Tax Forms:

Faculty, staff, researchers, and students can request payroll support from ConnectionPoint using the following methods:

  • Submit an Online Request through PAWS (Apps and Services -> Administrative -> ConnectionPoint):
    Log in to PAWS
  • Phone: 306-966-2000 or 844-697-4865 to leave a voicemail
  • In-Person Support:
  • Access our new Request Virtual One-on-one Support eForm (login required)
  • Please note: ConnectionPoint Agents are currently working remotely and our Arts location is closed at this time
    Arts Building, Room 258
    Monday to Friday, 9:00 am to 4:00 pm (closed noon to 1:00 pm)

Availability of Support

Core Hours: 8:00 am–4:30 pm Monday to Friday
After Hours: N/A

Service Standards

  • Every month is divided into two pay periods. 
    • First period is the 1st – 15th with salary payment on the 15th for salaried employees and on the 21st for hourly-paid employees. 
    • Second period is the 16th – the end of the month, with salary payment at the end of the month for salaried employees and on the 6th of the succeeding month for hourly-paid employees.
  • If pay dates fall on a weekend or a holiday, pay date will be the preceding working day.

Service Exclusions, Limitations, and Restrictions

  • Salary Employees: Additional payments for overtime pay, shift differential, shift premium, stand by premium and others are paid on the pay date following the pay period when the service was performed.
  • Hourly employees: Overtime is paid in the same manner as regular work. If you work overtime within the period of the 1st and 15th of the month, your overtime pay will be on the 21st. Overtime work performed within the 16th and end of the month, will be paid on the 6th. If a pay date falls on a weekend or holiday, the pay day will be the preceding working day.

Service Charges

  • There are no service charges related to the payroll and compensation service.

Related Terms

Compensation, Direct deposit, Employment verification form, Paper payroll cheques, Pay, Pay stubs, Paycheque, Paycheques, Payroll, Paystub, ROE, Record of employment, Semi-monthly payroll, T4, T4A, TD1, TD1SK TD1IN, Tax deductions, Tax forms, Tax information

Normal university operations will continue to the best of our abilities during this time. For more information, visit the campus status page on the COVID-19 website .