Procurement Advice, Help, and Support
- Service available to: Faculty, Staff, Researchers
- Themes: Buying Goods and Services, Consulting, Help and Support, Professional Services
- Service Category: Procurement Professional Services
- Service Areas: Procurement Service Management, Procurement Consulting and Advising, Procurement Training
- Fees May Apply:
Description of Service
This service provides all faculty, staff, and researchers with access to procurement advice, help, and support so that they can effectively plan, acquire and manage the goods and services they need to deliver on their teaching, research, and administrative responsibilities. ConnectionPoint serves as the primary point of contact for most of the university community seeking procurement advice, help, and support.
The service includes providing advice for:
- Planning for upcoming procurement needs.
- Acquiring specific goods, services, and construction.
- Managing contracts and vendors.
- Establishing institutional contracts or university-wide agreements.
Access
Faculty, staff, and researchers can request advice, help, and support from ConnectionPoint using the following methods:
- Submit an Online Request through PAWS (Apps and Services -> Administrative -> ConnectionPoint):
Log in to PAWS - Phone: 306-966-2000 or 844-697-4865 to leave a voicemail
- In-Person Support:
- Access our new Request Virtual One-on-one Support eForm (login required)
- Please note: ConnectionPoint Agents are currently working remotely and our Arts location is closed at this time
Arts Building, Room 258
Monday to Friday, 9:00 am to 4:00 pm (closed noon to 1:00 pm)
Specialized procurement advice, guidance, and support is provided as part of other procurement services (see Service Exclusions, Limitations, and Restrictions below).
Availability of Support
Core Hours: 8:00 am–4:30 pm Monday to Friday
After Hours: N/A
Service Standards
- An initial response to requests will be provided in two business days.
- Service Level Agreements (SLAs) have been added to select ConnectionPoint eForms. Processing start dates for select eForms are available on the ConnectionPoint website.
Service Exclusions, Limitations, and Restrictions
- Procurement for the following areas have alternate procurement processes and should be contacted directly for support:
- IT Procurement and Software Licensing
- Information on Buying Furniture in the Knowledge Base (login required)
- Retail Services Special Orders
- Library Collection Services, Acquisitions & E-Resources
- UACC Animal Order Desk | Information on Buying Animals in the Knowledge Base (login required)
- Construction and Renovations Information in the Knowledge Base (login required)
- University Stores keep inventories of some types of goods used commonly at the university.
Service Charges
- There are no charges associated with using procurement advice, help, and support services.
- Units are responsible for the cost of goods and services purchased from suppliers, including any taxes, shipping, duty, and interest associated with overdue accounts unless they are covered under a centrally-funded program.
Additional Resources