Travel Request Support
- Service available to: Faculty, Staff, Students, Researchers
- Themes: Help and Support, Travel
- Service Category: Procurement Management
- Service Areas: Travel Management
- Fees May Apply:
Description of Service
This service provides all faculty, staff, researchers, and students with travel request support for travel related to university business. A travel request must be completed in advance of all Out-of-Province travel and In-Province Tri-Agency funded travel and attached to the Expense Report when submitted.
This service provides support for travel-related activities, including:
- Planning support for upcoming travel needs.
- Providing pre-trip approval.
- Managing the relationship with the university’s preferred travel provider.
More information about travelling for university business (login required) is located in the knowledge base.
Access
To create a travel request:
- Complete the General Request eForm (login required) and ConnectionPoint can assist with the creation of a travel request in Concur.
OR
- Create a Travel Request in Concur through PAWS (Apps and Services -> Administrative -> Concur Travel and Expense):
Log in to PAWS
Faculty, staff, researchers, and students can request travel request support from ConnectionPoint using the following methods:
- Submit an Online Request through PAWS (Apps and Services -> Administrative -> ConnectionPoint):
Log in to PAWS - Phone: 306-966-2000 or 844-697-4865 to leave a voicemail
- In-Person Support:
- Access our new Request Virtual One-on-one Support eForm (login required)
- Please note: ConnectionPoint Agents are currently working remotely and our Arts location is closed at this time
Arts Building, Room 258
Monday to Friday, 9:00 am to 4:00 pm (closed noon to 1:00 pm)
Information about contacting the university’s preferred travel provider (login required), including their 7*24 Rescue Line, is available in the knowledge base.
Availability of Support
Core Hours: 8:00 am–4:30 pm Monday to Friday
After Hours: N/A
Service Standards
- Service Level Agreements (SLAs) have been added to select ConnectionPoint eForms. Processing start dates for eForms are available in the ConnectionPoint channel in PAWS.
- Processing times for requests submitted through Concur are different than those submitted through an eForm.
Service Exclusions, Limitations, and Restrictions
- If arranging travel for a large group (e.g. student travel groups), contact ConnectionPoint to access dedicated group travel support.
- Individuals with Huskie Athletics related travel enquiries should speak with a ConnectionPoint specialist (login required) or someone within the College of Kinesiology.
Service Charges
- There are no services fees associated with travel arrangements booked in Concur. However, full service travel transactions done with our preferred travel vendor have the following service fees:
- Air reservations (includes hotel and vehicle rental reservation for same trip) – $29.00 each + plus taxes
- Exchanges, Refunds, Voids – $20.00 each + plus taxes
- Hotel and vehicle rental only reservations – $7.00 each + plus taxes
- 7/24 Emergency Service – *enquiry only* – $25.00 each + plus taxes
- Units are responsible for travel costs, including any taxes and interest associated with overdue accounts.
Additional Resources
- Travel request information in the knowledge base (login required)
- Travel Policy
- Travel insurance information in the knowledge base (login required)
- Accountable Professional Expense Funds (APEF) Policy
- Deans’ and Senior Administrators’ Expense (DSAE) Policy
- Travel and Expense Reimbursement
- Travel Card Program